In a process map, what does a diamond shape signify?

In a process map, the diamond shape is universally recognized as a symbol for a decision point. This indicates that at this particular stage in the process, a choice needs to be made, which typically leads to different paths or outcomes depending on the answer to the decision posed. For instance, the decision could be a simple yes or no, which would then dictate the next steps in the process flow. This is a crucial element in mapping processes since it helps in identifying points where alternatives are available, allowing for a better understanding of workflow and potential bottlenecks.

Utilizing the diamond shape effectively allows teams to visualize how decisions impact the overall process, guiding them to make improvements or to streamline operations based on the choices that lead to different results. Understanding this symbolism is essential for anyone learning process mapping and process improvement methodologies.