What active listening rule is applied by avoiding multitasking to prevent misunderstanding?

Giving your undivided attention to the speaker is a fundamental aspect of active listening that helps to prevent misunderstandings. When you focus entirely on what the speaker is saying, without distractions from multitasking or external interruptions, you increase your comprehension and retention of the information being shared. This deep level of engagement allows you to absorb not only the words but also the tone, body language, and emotional state of the speaker, which contributes significantly to understanding the full message being conveyed.

This practice also demonstrates respect and validation for the speaker, fostering a better communication environment where they feel heard and valued. By eliminating distractions—whether it's checking your phone, thinking about your response, or engaging in other activities—you create space for a clearer dialogue and more effective information exchange. Engaging in this way sets the foundation for further active listening techniques, such as withholding judgment or seeking to understand, which rely on this initial focus and attention.