What is the degree of active listening called when the listener repeats the exact words stated by the speaker?

The degree of active listening where the listener repeats the exact words stated by the speaker is known as "Repeating." This process focuses on the listener's ability to paraphrase or mirror the speaker's words verbatim, which helps to confirm understanding and ensures that the listener is accurately capturing the speaker's message. Repeating can also encourage the speaker to elaborate further on their thoughts or feelings, as it demonstrates that the listener is engaged and has accurately heard them.

In contrast, reflecting involves providing feedback about the emotions or feelings conveyed in the speaker's words without repeating them verbatim. Rephrasing takes it a step further by adjusting the words to convey the same meaning but with different phrasing. Summarizing, on the other hand, encapsulates the main points or themes of what the speaker has shared, rather than focusing on precise word-for-word repetition.