When practicing active listening, what should the listener do first?

In the practice of active listening, the listener's primary objective is to fully understand the speaker's message before responding or engaging further. This involves dedicating focused attention to the speaker, not only hearing the words but also comprehending the underlying emotions and intent. By seeking to understand first, the listener sets a foundation for effective communication.

This empathetic approach allows the listener to process the information accurately and can lead to more meaningful dialogues. Understanding the speaker's perspective can also foster trust and create an environment conducive to open conversation.

While taking notes, asking questions, and providing feedback are all important components of active listening, they come after this initial step of seeking to understand. Engaging with the speaker by noting key points or seeking clarification without grounding oneself in understanding may lead to misinterpretation and a breakdown in communication. Therefore, the priority should be on truly grasping the message being communicated.