Which of the following is NOT considered a potential cost of conflict?

In the context of conflict within organizations, the potential costs typically related to conflict include lower productivity, increased stress levels, and lack of cooperation among team members. These factors generally arise as a result of negative interactions that can occur in a conflict situation.

Decreased employee turnover stands out as the correct answer because, contrary to the other options, a reduction in turnover is generally viewed as a positive outcome. In fact, conflict may actually lead to higher turnover when employees are dissatisfied or stressed by the workplace environment. Thus, while increased tension can diminish productivity and morale, a decrease in turnover indicates stability within the workforce rather than a cost associated with conflict. Therefore, it is not seen as a potential cost of conflict. This differentiation is crucial for understanding how conflicts can impact an organization and its personnel effectively.